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Showing posts from November, 2004

Reader Feedback 101

Some authors on the site often beg for reader feedback, and some others contacted me and complained that the site's feedback system is not working for them, or is broken. I took it upon myself to test various issues with the feedback system. The biggest thing that I've noticed is that authors explicitly asking for feedback or complaining that the system does not work, do not answer their fan mail. How do I know that? Well, simple, I tried it. I emailed many of the authors who complained about the lack of feedback from readers through the system with comments about their stories. Some were simply a 'thank you, keep up the good work' notes and other more detailed feedback. I sent three messages to each author, and the three messages to prolific authors that don't complain. Of course, I used different email addresses to identify myself. I received no reply from the authors that complain and received a reply to each message from the authors that don't co

New Review System and Other Notes

I read all the comments on the previous post. One important issue that most of those expressing their opinions keep forgetting: the voting system should serve reader goals as well as author goal. While authors view story scores as a kind of feedback - which it is, an author should not forget that the score should also help readers decide what to read and what not to read. I know it's hard to think that there should exist a mechanism to help readers eliminate stories from their potential reading choices, but it is important. As a reader, wouldn't you want something to help you wade through the thousands of stories on the site? There is no perfect system, but for a site like storiesonline where readers are limited in how many stories they can access per 24 hours, some kind of help must be provided for them to find something to read without wasting their download allocations. Codes and scores serve that purpose. No reader can judge each and every story on the site for themselve